Privacy Policy

Last modified: February 27, 2025

Privacy Policy for California Residents

This supplements the information contained in Nadine Helps' Terms and Conditions and applies solely to residents of the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 ("CCPA") and other California privacy laws.

Information We Collect

Our Website collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information").

Personal information does not include: publicly available information from government records; deidentified or aggregated consumer information; or information excluded from the CCPA's scope, such as health or medical information covered by HIPAA or financial information covered by GLBA.

In particular, our Website has collected the following categories of personal information from consumers within the last twelve months:

• A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, IP address, email address. Yes.
• B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, address, telephone number, credit card number, debit card number, or any other financial information. Yes.

Our Website obtains the categories of personal information listed above from the following categories of sources: directly from you (for example, from forms you complete or products and services you purchase) and indirectly from you (for example, from observing your actions on our Website).

Your Rights and Choices

The CCPA provides consumers who are California residents with specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including: the categories of personal information we collected about you; the categories of sources for that personal information; our business or commercial purpose for collecting it; the categories of third parties with whom we share it; and the specific pieces of personal information we collected about you.

Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a verifiable consumer request to us by email at support@nadinehelps.com.

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. You may only submit a request to know twice within a 12-month period. Your request must provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information (including your full name and email address), and describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it.

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.

Personal Information Sales Opt-Out and Opt-In Rights

If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). To exercise the right to opt-out, please submit a request to us at support@nadinehelps.com. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services; charge you different prices or rates for goods or services; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at support@nadinehelps.com.

Online Eraser Law

In compliance with California Business and Professions Code Sections 22580–22582, users under 18 who are registered users of the Website may request removal of content or information they have posted. To request the removal of such content, please contact us at support@nadinehelps.com with the subject line "Right to Erase."

Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice or our privacy practices, please contact us at: support@nadinehelps.com